When addressing residents, I always look them directly in the eye and always position myself at eye level. If they are in a wheelchair, I go down on my knees when talking. If they are hard of hearing I may write things on a notepad to communicate. Also, it really helps to give space when talking and to take the time to 'really' listen.
Our caregivers help their residents successfully deal with physical, mental, social and emotional challenges on a regular basis. At the same time, they also strive to help each senior to maintain their personal dignity. Here they share some of their experiences with the hope of aiding family members who are caring for an elderly loved one.
Click on any Caregiver Tip listed below and it will appear to the left replacing the Tip that is currently there.